Business Consultant

JOB TITLE:                                        Centric Business Consultant
LOCATION:                                       India     
FUNCTION/DEPARTMENT:          Post Sales (Implementation & Deployment)                                     

The Business Consultant will be responsible for delivering Centric 8 Agile deployment projects on-time, per schedule per responsible technical and business goals of company (e.g. out-of-the-box – OOTB configurations, customer business process mapping, and best practice advocacy). 

Key Responsibilities
 

• Deliver Centric 8 Agile deployment projects on-time, per schedule per responsible technical and business goals of company (e.g. out-of-the-box – OOTB configurations, customer business process mapping, and best practice advocacy).
• Provide technical leadership and support to pre-sales and implementation teams in designing and delivering Centric 8 Solutions focused on the Retail. Apparel & Footwear Industry and fast moving consumer goods (FMCG) and High-Fashion market.
• Manage deployment projects per Centric’s Agile deployment methodology, delivering customer solution model per out-of-the-box Centric 8 (PLM) use cases and configuration points and Centric’s Agile processes.  Conduct customer business process analysis, information modeling, mapping to Centric 8 configurations and interface control definitions with related systems to be integrated, data and process conversion from legacy PDM systems, provide customer guidance on process-system alignment practices, desktop procedures, process-system validation and training and on-going customer care.
• Desirable: Specialist skills in system integration, IT tuning and optimization and installation in enterprise environments.
• Acquire and disseminate FMCG domain and system integration best practices and provide customer scenario details to guide product development, QA, Customer Support groups as needed.

• Coordinate and collaborate with customer implementation team and Centric teams to ensure a successful and referenceable delivery.
• Analyze customer business process requirements as a basis to propose Centric 8 (OOTB) Solutions.
• Consult, deploy, tune, configure, optimize and install Centric software stack within customer’s IT environment, with a focus on enterprise high availability and system integration dimensions.
• Produce models (i.e. UML models, Centric 8 configurations) to capture business process requirements for proposed solutions and configuration activities.
• Analyze requirements and design solutions to address customer business scenarios within the product scope, with best practice analysis
• Ensure clear understanding of customer’s technology requirements; provide support for Proposal and Project teams, provide technical leadership and vision to win and deliver large-scale, complex solutions.
• Map and document Domain Model (Data/Object Model) to meet customers’ requirements.
• Identify, delegate and execute project tasks including installing and configuring software, deployment training, data migration and deployment support.
• Mentor other consultants during the delivery of Centric Software based solutions.
• Provide input into future solution functionality, implementation methodology and configuration standards.
• Ensure that quality software engineering processes and Agile practices are followed.
• Travel is expected - either to customers or to team events.
• Adhere to the KPI decided by Centric PLM

• Degree holder in a Computing related discipline such as Computer Science, Software Engineering, Information Systems, Information Technology, other Engineering disciplines etc. Or Degree in Business Systems
• Degree holder in Garment and Fashion related studies may be considered
• System modelling skills (preferably UML)
• Project Management certification desirable (not compulsory)
• Ability to communicate effectively with both technical and business audiences both verbally and in writing in English
• Years of experience: 5+ years
• Strong consulting background and customer-facing skills and experience with Project Management
• Domain knowledge in one or more below areas
  • Apparel, Footwear, Fashion, Retail, Manufacturing, Foot and Beverage, Beauty
• System Implementation and technology experience
  • Product life cycle (PLM)
  • Understanding the system implementation process
  • Experience in Agile deployment methodology desirable
  • Understanding of infrastructure and cloud computing platforms (e.g., AWS) and familiar with SaaS model
• Familiar with system modelling techniques (familiarity with UML an added advantage)
  • For use case analysis, solution mapping and design.
• Technical skills for software package configurations, such as:
  • Experience in pseudo-code/regular expression,
  • Experience in SQL (e.g., Oracle, SQL Server, PostgreSQL)
  • Experience in XML and JavaScript / Typescript and REST API an added advantage
• Technical aptitude and proven self-learning skills if some of the above skills are not present and desire to sharpen technical skill sets

Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.