Senior Cloud Operations Engineer - Europe

Centric Software provides a Digital Transformation Platform for the most prestigious names in fashion, retail, footwear, luxury, outdoor and consumer goods. Centric’s flagship Product Lifecycle Management (PLM) platform, Centric 8, delivers enterprise-class merchandise planning, product development, sourcing, quality, and collection management functionality tailored for fast-moving consumer industries. Centric SMB provides innovative PLM technology and key industry learnings for emerging brands. Centric Visual Innovation Platform (VIP) offers a fully visual, transformative experience via large touchscreens and mobile devices, revolutionizing group decision making and creative collaboration while dramatically condensing time to market and product innovation.

Job Summary:

This role will be responsible for utilizing a diverse set of cloud technologies to support Centric Cloud Customers, and to help build and maintain a scalable, robust, highly available platform for Centric’s C8 cloud application.

This position will report to the Senior Director, Cloud Operations.

Location:            This is a Remote - Europe (UK and EU-based candidates only*)

Working Time    Central European Working hours

Responsibilities:

• Manage and maintain cloud infrastructure on platforms such as AWS, Azure, or Google Cloud.
• Monitor cloud resources to ensure availability and scalability.
• Monitor and optimize cloud resource utilization.
• Respond to and resolve time-critical customer issues in the public cloud.
• Troubleshoot cloud-related infrastructure incidents and issues.
• Perform customer deployments, migrations, and upgrades in the cloud environment.
• Support automation projects, writing infrastructure as code (IaC) for provisioning and scaling resources.
• Assist in ensuring security best practices for the cloud are followed and customer data is secured.
• Perform database operations such as backup and restores.
• Collaborate with development, devOps and support teams to deploy and manage cloud-based applications and resolve issues.
• Create and maintain documentation for cloud infrastructure and processes.
• Stay up-to-date with cloud technology trends and best practices.
• Propose and implement improvements to cloud operations processes.

Qualifications:

• Bachelor’s Degree Computer Science, MIS, or related technology field, or equivalent practical experience
• 8+ years of experience in cloud operations and infrastructure management in AWS, Azure, or Google cloud
• 5+ years in incident response and major incident management
• Advanced Linux and Windows experience
• Certification in AWS, Azure or Google Cloud is a plus.
• Solid understanding of Cloud networking and security
• Strong scripting and automation skills (e.g., Python, Powershell)
• Proficiency in infrastructure as code (IaC) and configuration management tools. (e.g, Terraform, Ansible)
• Expert knowledge in containerization and orchestration technologies (e.g., Docker Kubernetes, Rancher)
• Experience in version control, CI and automation tools such as Github/Bitbucket, Github Actions, Jenkins, Rundeck)
• Experience in deploying and troubleshooting Java based applications and microservices.
• Experience in deploying, configuring, and troubleshooting Database technologies like MSSQL, PostgreSQL and MongoDB
• Experience in monitoring and logging tools (e.g., Nagios, Prometheus, ELK stack)
• Experience with the following technologies: Virtualization, VPN, RDP, SSO, Kafka
• Experience working with Confluence/Jira

What we offer:

• Competitive salary and benefits
•  A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• Opportunity to work remotely with a dedicated and motivated team
• A remote work environment built on collaboration, flexibility, and respect
• Varied and challenging work to help you grow your technical skillset.

Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.